Yes I have had trouble with Medicaid part D, along with DCF and SSI. I had to change my previous (D) as the prices for co-pay went up. I changed to Humana after an ungodly amount of time talking to an agent who talked circles around me. I was almost more confused after talking to her. I don't think anybody knows what they are doing. Too big of an acency to function in the level of complexities there are in each case. They cannot keep up. I had to get an attorney. ginnie