Hi Steve, Remember that she is doing what she is paid to do, work for the insurance company and not for you. Refrain from any casual conversation with her as anything you say can and will be held against you. It is kind of like an IME where the docs say what they are paid to say. Fortunately WC knows this and your own doctor's report and findings will carry more weight if you have to go to hearing. You don't say what state you are from, but I have been having the fun filled WC adventure for over 8.5 years. Stay cool and be your own best advocate.SandyRI is right, find an attorney soon, the system is too difficult for a person to navigate on their own. My son is an attorney and he won't touch my case because he knows that he does not have the specialized training to negotiate the system ( so glad I paid for college!). Be cool and good luck, Lisa