My cleaning lady started out so great! But on 4th work day, she didn't do 2 fundamental things (come on, one was a bathroom!!!!), another very important to me. So I called her employer, complained, refused to have her back. Getting a new one next time, if this doesn't work will try a new service. Why is this so hard??!!! DH's boyfriend (19) was here and he told me his working mom had trouble too getting someone to help. When I was a teen, a breast cancer survivor had me clean Saturdays and I was very young and cheap and she loved me. 20 years later I named DD for her daughter (loved name). My old loved cleaning lady now works for DH (I got her job) and wants to help me on Saturdays. I said no, I just like complaining to her as a pal.