I also use Walgreen's, and I love the pharmacists there. But when I was Fentanyl and opiods they would sometimes not have the scripts or the strength of the scripts that I needed. I started to drop them off a few days ahead of time, so that in the event they were out, they could try to find it for me or I could go elsewhere. There are a number of Walgreen's within a 10-15 mile radius, so the pharmacist would call around and see if he could find it for me when he didn't have any. Otherwise, I would go to the CVS down the street. They never hassled me (although they may have called my doc or the other pharmacy for verification of my script). I also learned which 2 days of the week my Walgreen's placed their orders with their regional suppliers. If I tried to refill my scripts on those mornings and they were out, they could easily place an order for what I needed and it would be delivered within 48 hours.
My insurance provides for 90 days supplies of my meds if I use a mail order pharmacy, but I love the people at my local Walgreen's so much I haven't switched!! They never made me feel bad about the narcotics I took when I was on them, and helped me get them from other pharmacies when I needed them on a timely basis. If your pharmacist isn't taking care of you, then you should take your business somewhere else....
Good Look, Sandy
Quote:
Originally Posted by Swatgen27
Hello everyone,
I have been having numerous issues with my pharmacy and am hoping that someone can provide suggestions on resolving such issues. I currently have all my medicines filled at Walgreens. I have 5 different medicines that never change and expect the pharmacy to be able to he filled when due however, each month Walgreens is not on time with at least one of my meds. Three of the meds that I take are in the narcotic family so it is not like the other pharmacys in the area carry them so it is not an easy task to have a neighboring pharmacy to fill the meds that Walgreens is short on. None of my friends have issues with getting meds at the time they are due and I'm left wondering why I have problems every month! In the past I had a huge confrontation with the phamasict as she would often hold my meds (I get refils every 28 days so that when I have a flare I have some room to work with) and the pharmacist would try to hold the script for 30 days. The pharmacist and I resolved that issue after my doctor called her and ripped her a new one and at that time I was given an apology and a gaurantee that they would fill all my meds on a timely basis but they consistantly are late since they say they are "out" of my meds.
Am I being overly dramatic? I get so upset that they think it is okay that I miss one or two doses because they don't have it.
Is it time to fire them and if yes how do I go about switching since most of my meds aren't the regular type of meds (especially the fentanyal and oxy). If you have similar story's please share as I really want to resolve this issue before I start working again. Thank you for your help.
Sarah
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