I HATE my cable company. I talk on the phone and it randomly cuts off. The TV works when it feels like it. The DVR records when its good and ready and skips shows at random. They keep showing up and each and every tech blames the guy that was here before him. Its been 4 years of this. They are the ONLY game in town that would net me high speed cable. Any switch would require me going back to dial up or paying a fortune for satellite. ugh! im ranting with ya!