After more than 2 years we got an outside tech, and inside tech and a supervisor out here today. They fixed the cable by going back to square one and rewiring the whole house. The internet is faster, and more stable, but the phone still stinks! After all that the "make it right team" offered me $50 for my inconvience and then it has to be $25 this month and $25 next month. ARE YOU KIDDING?! She couldnt even offer me a free PPV movie ticket? Im so let down. Yes the cable is better, for now...but their attitude stinks! I iwll probably switch to DircetTV or something soon, but want to research my options first. I dont want to just jump from the frying pan into the fire. I MUST have a working phone since we dont have a cell signal out here, so I cant tolerate the attitude of well 2 out of 3 aint bad. OMG! I was so angry today when they left and it still wasnt completely fixed.

im angry, and let down. Customer service is really bad for them.