Sounds like medtronics has a real problem with their reps!!!!!! I had my SCS put in and it started giving me problems right away calls made from the Dr even went unanswered 2 months yes 2 months later after i let it DIE completely he finally came out and then gave me an attitude. I was furious. I gave it the good ol college try again and each time it puts me in more pain if you can believe that, well guess what i had it put in in 2007 took months to see him and we are now in 2011 and about 50 phone calls later and broken appointments by the dozen i am to the point i am getting ready to have it taken out! I am going for a new treatment this week i am hoping will help, then i am seriously going to talk to my Dr about this scs. medtronics is awful i would never get anything from them i thought it was just me. congrats on your hearing