Thank you so much, I'm not there yet but at least I know where to look and it looks like I can find answers on those links.

The Intel Matrix..came in a HP update, its a mystery why, but found it on Intel link and that's whats I have. I get updates form everyone including Rocky the Squirrel, my sis bought a new Mac and I think the constant updating was one reason why. Sometimes it just does it by itself but this has been a nightmare. I looked but couldn't find an update button.

I have FF 4.0, from the posts I read your version is better.

She took what she wanted so will just start deleting, there are also things like Powerpoint I will never use.

I've only had the computer for about 7 weeks. It worked great for awhile but is not acting too happy at this point.

Thanks again, great forums. Zygo