View Single Post
Old 07-19-2011, 08:42 AM
MelodyL's Avatar
MelodyL MelodyL is offline
Wise Elder
 
Join Date: Aug 2006
Posts: 8,292
15 yr Member
MelodyL MelodyL is offline
Wise Elder
MelodyL's Avatar
 
Join Date: Aug 2006
Posts: 8,292
15 yr Member
Default My computer does not recognize my printer

Okay, here's what happened.

I have a new printer which I hooked up last year. No problems. I rarely used it so I unplugged it (from everything).

Yesterday Alan needed to use the printer. So I plugged everything back the way it was before. Been hooking up printers for YEARS, never had a problem.

Well, when I didn't get the "New Hardware" option popping up on my computer, I inserted the cd rom. Went to my computer, there it was, wouldn't let me open it up.

Went to Control Panel, clicked on Printers. THERE WAS NO PRINTER THERE.

Then I clicked on Add Printer and the following message popped up.

OPERATION COULD NOT BE COMPLETED. THE PRINTER SPOOLER SERVICE IS NOT RUNNING.

??????????????????????????????????

I did try to look this up on the internet and I tried to following what they said to do in Device manager but I got so confused I stopped.

Any advice on how to install (actually re-install) my printer would be most helpful.

I mean, this thing was recognized for a whole year and now I get Printer Spooling Service message??

Thanks much

Melody
__________________

.


CONSUMER REPORTER
SPROUT-LADY



.
MelodyL is offline   Reply With QuoteReply With Quote