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Old 07-30-2011, 04:13 PM
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Erin524 Erin524 is offline
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Join Date: Dec 2007
Posts: 5,020
15 yr Member
Erin524 Erin524 is offline
Elder
Erin524's Avatar
 
Join Date: Dec 2007
Posts: 5,020
15 yr Member
Default *grumble* Cleaning Lady problems

background: We've had Cleaning Lady for about 4 or 5yrs. I'll call her K. Hired her after having bad experience with a national chain of cleaning ladies. At first, K had employees that she sent to our house to clean. They were ok. Had a problem with one of them, but generally their cleaning was ok.

Couple of years ago, K got rid of most of her employees and started cleaning houses on her own. She's been the only one cleaning our house, except her friend J (former Army Reserves guy who was cleaning houses as a side job. He was cool. J may or may not be her boyfriend. She's driving his car, so I'm guessing he is her boyfriend)

Past couple of months, our cleaning day has jumped around a few times. Usually not a problem. We finally settled on fridays. Yesterday K cleaned our house. Halfway thru her cleaning job (takes about 4hrs) my doorbell rings, and B shows up. (B is another friend of K's and, not so ironically, owns her own cleaning company)

K showed B around my house. Which, at the time, I thought was weird, and it made me a bit uncomfortable. K was showing B our rooms, and explaining how she cleans them. After observing this for a little while, I got curious and asked K point-blank why B was in my house and if B was going to be cleaning our house. K told me. "No, she just works with me, and I'm showing her how I clean houses. It's just a walk-thru". (yeah...that didnt clear much up for me either)

About 20 minutes ago...I got a call from B. Who was calling to tell me that she would be here 2 weeks from now on a friday to clean our house. (~squealing brakes sound~ uh...what?)

I asked her to repeat what she said. She told me that K was moving to California to live with J (J is now a military contractor) B told me that she'll be cleaning our house from now on. She explained to me that she'd been cleaning houses since 2008. She told me her website and explained that nothing was going to change in prices or the day, other than the fact that she'd be cleaning for us.

I explained to B that K never mentioned this to us. (I asked my parents. They had no idea) When K was leaving yesterday, my mom asked K if she was going to be back in 2 weeks as usual, and K said "yep, I'll be here in 2 weeks".

B told me that she and K had talked and B was taking over any of K's clients that wanted to do the switch. She also told me that K was supposed to have sent out letters explaining her move to CA, and that B was taking over (yeah, we didnt get any letter)

Nothing against B. She seemed nice when I met her yesterday, but I only just met her yesterday. I dont know anything about her (I did look at her website...she'll do grocery shopping for us if we want...which is tempting for this winter) I havent hired many people when I worked, and have only gotten to hire one person last year when we did some construction at our house (I made the choice for the contractor), but when I've hired people. I really like to talk to them first. Not get blindsided by the person who wants to work for me.

Am I right to think that K was a bit unprofessional in not mentioning her moving and B taking over to us? (and outright lying to me when I asked about B cleaning for us, and lying to my mom about K herself coming back in 2 weeks)

I called K a little while ago to ask her what's going on and ask why she didnt mention any of this to us yesterday. Got her voicemail instead. So I'm waiting for K to call me back. (yeah, not really expecting a callback)

Not really thrilled about this. I'm willing to give B a chance, because the whole grocery shopping for us sounds interesting to me. (still traumatized by all the snow and ice last winter when I could barely keep from falling down on a carpeted floor because of the MS making me wobbly walk.) Having our stuff delivered sounds like a plus for me. (dont know what B would charge for grocery shopping for us yet)

I just dont like strange people being led thru my house by someone who works for us that I thought I trusted while I'm wondering why the hell the stranger is here. It just bugs me.
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