Turn off the ringer, stop answering the phone. Talk to the NURSE that is charge of the MD office and explain to her what you are talking about. either she will get it, or she wont.

Tell Biogen DONT CALL BACK I will call you once I have this straightened out with my md. till then, YOU are stressing me out, so STOP!

Then...get on with your life. Once it all gets figured out, go back on TY. Till then you cant do it half way. you need the WHOLE ball of wax, not just the wick to light the flame.