I do the speedtests at speedtest.net, but I notice it pretty much rates the same whether my actual speed is less or more...bahhh!!
I think they delibertly play with it to get me to call, so they can give me a hard time.
This wkend it went out completely and when I called, they couln't even find my acct. It miraculously came back on, after I hung up..

, but the speed was still slow.
I was to call back this morning and talk to a specialist

and he would straighten it all out. Well I called and after talking to a machine for 20 min, my call got dropped and then...wahlah, my speed came up a little.
Oh I forgot, before my call was dropped, the machine said "let me try this" and then bang, all was good......Now you tell me they don't do this on purpose....grrrrrrrr!!!!!
I told them, this wknd that, if they don't stop this carp immediately, I will change providers..but they all do this to try and sell you more..
Thanks for your help.