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Old 09-02-2011, 11:44 PM
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Jomar Jomar is offline
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Join Date: Aug 2006
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Jomar Jomar is offline
Co-Administrator
Community Support Team
Jomar's Avatar
 
Join Date: Aug 2006
Posts: 27,687
15 yr Member
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does your cd rom burn cds?
or only play them??? that is the question..

didn't the light scribe stop working when the motherboard or hard drive was changed?
*maybe the drivers got removed or scrambled - you can go to whoever makes them (the brand name)and get the updated drivers for it and it might start working again.*
be sure to go to the manufactures website only and not some other site as some of those are questionable.

ahh they have an Automatic Product Detection here - looks like you need to use IE or certain versions of Firefox .
[use one of the following browsers:
Internet Explorer (IE) 6.0, 7.0, or 8.0
Firefox 3.5.x or 3.6.x
Google Chrome 4.x, 5.x, 6.x or 7.x]
http://h20270.www2.hp.com/EDIAGS/GMN...mpatError.aspx

that link might be just what you need to get the light scribe going again..

and the out of warranty info /help page -
http://h71036.www7.hp.com/hho/cache/...0-225-121.html

If you can't burn a cd at all - you'll have to order the recovery disks.
but another complication might be the different motherboard..??

Too bad that computer guy didn't make the recovery disks for you...

that info I posted in the last post tells about the recovery process- and w/the link to HP
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