Oh, that's wonderful Di, congratulations! I am so glad your customers (claimants?) have you on their side. I've seen all of those videos on TV of the flooded regions, and the look on those peoples' faces says it all. Believe me, I have been there, and it's AWFUL!
Kudos to you

!!
Hey, can I ask you a professional question?? My Homeowner's Insurance Claim is still open as they still have to reimburse me for the depreciation of the replacement items I had to buy, including rebuilding the house, which they really low-balled us on. Any ideas - can you shed any light on the process? I mailed the claims adjuster all of my paperwork, including the contract from the builder for the re-building costs, and he received it the Friday right before Irene hit. Haven't heard from him since, is that a good thing or a bad thing??
Again, congrats, and be careful driving!! And when the day is done, relax and have a great week-end !