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Old 10-13-2011, 04:06 PM
MelodyL's Avatar
MelodyL MelodyL is offline
Wise Elder
 
Join Date: Aug 2006
Posts: 8,292
15 yr Member
MelodyL MelodyL is offline
Wise Elder
MelodyL's Avatar
 
Join Date: Aug 2006
Posts: 8,292
15 yr Member
Default I am going crazy trying to install this WiFi adaptor

Someone please put me out of my misery.

I even made a video to show you what happens when I try to install the cd.

I called up Netgear and the guy told me 'oh, it's your operating system, call up HP" DUH!!!! It's Windows XP and I don't think they help you anymore with XP

Whenever I put in the cd it bring up the Netgear screen. I am supposed to be able to click on the word SETUP and it should self install. It did nothing.

I rebooted in safe mode. Inserted CD, clicked on SETUP. It begins to install, and then hits me with an error message "Cannot access Windows Installer" or something to that effect.

I then went to Start, run, typed in SERVICES.MSC and found out my "Windows Installer had STOPPED.

So I clicked on STARTED

So it's running.

Oh, I also disabled my firewall. The netgear guy told me that might be the problem. It wasn't. It has everything to do with Windows Installer.

So if I re-boot in Safemode, it starts to install and then tells me I have a Windows Installer problem.

If I run it in normal mode, and put the cd in, it will not do any installation at all.

What can I do to install this WiFi cd thing.

Here's the video showing you

http://www.youtube.com/watch?v=GUrtivHrRcY
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