Flutterball, anything the slightest bit complicated is difficult for most at the 800#. Sorry you're having such trouble. Was the Supervisor at the local office? They can help expedite things, but it seems they can choose to ignore you if they want to...calling everyday can annoy the local office, and they can attempt to punish you for perceived bad behavior, IMO. If you know someone that seems to always get there way, bring them along to advocate for you, and go into your local office.

Next step beyond that is to ask for help from a US Congressman or Senator. Fixing a screwup takes much longer (in many cases) even though it would seem logical that these issues would be expedited.

For also those in the application stage, please provide SS this info asap. Even at the time of application isn't too soon!