Originally Posted by mrsD

Billing compounded products can be difficult. Some computer systems do simple ones. But it is my experience that most compounding pharmacies may make you pay cash up front, and then
give you receipts, and then you submit to your insurance program for reimbursment. This is because the software often does not have programming for detailing the list of ingredients.
Some insurances don't want to pay for ketamine for example since transdermal application is not FDA approved. Right now compounding pharmacies are under investigation for making products with no data to support safety and efficacy. So if your insurance requires this data, you may have to pay out of pocket.
The only way to know for sure is to contact them about eligibility.