The large corporate chains have security teams for just this
sort of problem. Just because they are "large" does not mean they will not act. In fact, a complaint that has evidence and validity will be accepted IMO. But if you suspect any pilfering, or diversion at a store, you must go around the local management and instead to corporate level.
For chain negligence--incompetence, I'd do both, the State and corporate. Chains pay for shopping services to pose as customers and evaluate service delivered. "Shoppers" can be very helpful in cases like this as well.
Smaller chains, or independent pharmacies are another thing altogether. They do not have the same resources for security.
In the case of an independent, I'd go to the state licensing bureau.
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All truths are easy to understand once they are discovered; the point is to discover them.-- Galileo Galilei
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Weezie looking at petunias 8.25.2017
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