Hi,

Have I understood Deb. You say one evening you tried a lower setting
and noted a red irritation on your forehead but the next day when you
increased to 2 you felt nothing. Do you mean with a 2 setting your
skin did not have a reaction? If this is the case it may be the repeated
treatments with the device is working to densenatize. That would
be a postive and might even be considered a response to treatment.

Conversely, there may actually be a problem with the function of the
unit. No device is immune to malfunction. Do you have the telephone
number of the manufactor who made the device. You might call them
and explain the problem. They may be able to direct you to a local
repair shop in the area who could use there testing instuments to see
it the current is acually getting through the device.

Joydee