That's one of the reasons I knew I had to get done work. Even though it has always been temporary, just a few seconds, I couldn't expect customers to stand there patiently while I processed a simple question. It would have to come the point of customers not trusting my responses when I DID respond. I think I did a good job of "faking it" until I pulled it together, but there were some awkward moments, at least from my point of view.

My brain freeze moments have ALWAYS been in response (or I guess I should say NON-response) to the spoken word. I've never had that happening while reading, for example. Or something on the TV news. I've never stood there not knowing what to do with a can opener or blankly staring at my checkbook.

But every so often, especially when it's a QUESTION being directed at me, it's almost as though the person is speaking a foreign language. I have to realize it's a foreign language, translate it into MY language, and then I still have a couple moments of knowing I'm supposed to say something, but being unsure just what. I replay the question, and then I'm good.

As I said, even though it seems like forever, it really only lasts a few seconds. My brain is still on dial-up.