I called my doctor's office and he had already left for the four day weekend that the office was taking. I called the 800 number you referred to and was given a pre-arranged answer...........that the issue was settled. All I wanted was reassurance that the defective models were off the market or sent to third world countries. I spoke with several people at Medtronics, working my way up the food chain and kept getting the same response. Nobody would say that the model was off the market, just that the issue was settled. I tired posting at the other site and for some reason it wouldn't accept the post. I guess there was some temporary glitch so I will try again tomorrow. Thanks for the input.