I love my MDS when I see her in the office. (Dr. Paula Ravin - UMass Memorial in Worcester, MA)

The part I don't like is trying to get a hold of her in between appointments. It can take up to two weeks to hear back from her. She is understaffed unfortunately. And...when the secretary tries to make my next appointment it is always 9 - 12 months out. I have to become the "squeeky wheel" in order to get a better appt. Lat time I got 8 months..so my next appt isn't until Aug! I learned the hard way that 9-12 months is too long to go....

But, when I am there, my appt is always at least 2 hours...so she definately takes the time and always remembers me.

Janice