I agree that a doctor has to have the ability to LISTEN & communicate. I don't care how good a doctor maybe if he lacks the ability to listen and communicate then I move on. A doctor not only needs to be a good doctor but one who communicates. I don't want to walk out of an office visit still feeling like I have a million questions and no answer. I understand they have busy schedules but we as patients need reassurance as well as to what is going on with our health.