Read with interest your situation with skype. I had a problem that took over a year to settle. I had verizon. I canceled as I had NO contract, and changed to Brighthouse to "bundle" my services. They continued to bill me for six months, despite me having all the "proof" of cancelation and " re hook up of Brighthouse" I then got threatening mail, calls, and turned over to a collection agency. Since when did it become impossible to cancel a service? I was furious, and never did pay that bill for sure. They just got sick I guess of my letters with the repeted information. I didn't like the time I had to invest, the postage or the harassment. The whole mess took a year before they stopped bugging me. horrible!!!!!!! Sorry you had to go through some of the same kind of thing. Fraud can happen even within a company. Thats what I would call this. I detest when people get raked over the coals through no fault of their own. Hope your problem is finished with. ginnie