Glad you got this straightened out, it's no fun to be zapped! I had a similar issue a few weeks ago. Luckily we found out when my rep pulled it up on the screen that a piece of scar tissue had broken loose and wedged in the space, causing the problems, which was easily to fix just by adjusting the programs to not include that spot on that lead. And I had mine put in in November with my leads moved in January, so I was bending!

I hear you on the long drive to the doctor's office too. Mine is about a 45 mile drive each way. Definitely not fun when you're sore from surgery!