View Single Post
Old 08-09-2012, 12:08 PM
Spiney95 Spiney95 is offline
Member
 
Join Date: Feb 2011
Posts: 599
10 yr Member
Spiney95 Spiney95 is offline
Member
 
Join Date: Feb 2011
Posts: 599
10 yr Member
Default Go get 'em!!!!

I trust you have been documenting all conversations (names dates times places) with every person involved in this fiasco. If not, reconstruct as best as possible and start detailed documentation immediately. I try to limit my communication with the enemy via email for obvious reasons. They prefer the phone or face to face for obvious reasons. I tape record all meetings. That tends to reduce the bull $hit level a bit.

Your surgeon is not completely innocent in this matter. If he was not aware of a recall on devices he installs, he is not doing his homework. I am betting he was aware but failed to double check the model number on the device before installing it. Either way, that's a big no no.

Did ins. cover this or any part? If so, they need to know that they were sold a recalled device. I understand their position that replacing it is not their problem if you are not in crisis. I don't like it but I understand it.

It sure seems to me that since you had one inplanted AFTER the recall date, you are justified in demanding a replacement at no personal expense. Are we talking about SynchromedII model 8637-20 or 863740?
Spiney95 is offline   Reply With QuoteReply With Quote
"Thanks for this!" says:
anon21816 (08-09-2012), eva5667faliure (08-09-2012), Mark56 (09-02-2012), Rrae (08-12-2012)