I'm in the UK but for what it's worth, I had a lawyer like that and found a new one. The new one has been excellent and will respond to me usually within the hour. He also seems to go out of his way to help me with things.

When I decided to switch I phoned just about every lawyer in my city. I went with him because we spoke for almost an hour...most others seemed like they wanted to get me off the phone or didn't really know what they were talking about. Is there any way you could switch?