Hello, and maybe I have a suggestion. I have had two cervical fusions. Pillows are a big deal. Bed, Bath and Beyond, has memory foam, from soft to firm and everywhere inbetween. Also an elevated memory foam type pillow works good too. Have not tried the one on TV, as so far, so good for my new pillows. I have a rather flat memory foam, and a thicker one, both very different. Hope you find some comfort. Anytime there is a back issue, or a neck issue, it is important to find that one that works. ginnie