View Single Post
Old 08-26-2006, 12:29 PM
anonymous anonymous is offline
Junior Member
 
Join Date: Aug 2006
Posts: 12
15 yr Member
anonymous anonymous is offline
Junior Member
 
Join Date: Aug 2006
Posts: 12
15 yr Member
Default Proposal for BT 24x7 Site/Server Support

Many excellent recommendations have been suggested here! JL has done an outstanding job over the years supporting BT, but with 50,000+ members and thousands of posts every day, BT has grown so large that 24x7 support (or close to it) is a must! I had suggested (on another thread) that perhaps the site/server should go back to the MGH IT organization (from which it originated via the work of JL, as per my understanding). DocJohn’s comment above regarding leasing servers from a 3rd party hosting facility is also an excellent idea. One thing is certain though, if nothing changes at BT1, the question will not be as to if, but when the next server crash will be.

As it is possible that we may not be able to solve this issue here, I propose a new forum (or at least a thread) be added at BT1 (after the site is back up) to continue discussion as to how 24x7 support might be implemented. If the BT administration (JL, board members, mods, etc.) would choose to limit discussion to among themselves (due to practicality/logistics, etc.), I propose that a space be set aside on BT for periodic reports from the administration detailing plans, finances, logistical considerations, timeframes, etc. required for moving forward toward 24x7 site/server support.

I believe such action would go a long way in regaining the user community’s confidence in the reliability of BT. If the user community sees progress in this area and financing is an issue, I feel confident that the user community would be more than willing to help. BT is not like other boards where people discuss things like video games, sharing food recipes, etc., it is a community where people with potentially life-threatening medical issues share information, comfort, and support (and the best of its kind on the internet!). I believe keeping the server hardware/software in a basement/attic (as I understand is the case) with only one person holding the key will continue to place risk regarding the viability of the BT community.

P.S.
Please note this post has all positive intentions! As most of us, I am attempting to make positive proposals with specific details, similar to how a Project Manager would handle a business situation.

Last edited by anonymous; 08-26-2006 at 02:26 PM. Reason: Added P.S.
anonymous is offline   Reply With QuoteReply With Quote