Hi!
First of all, I would not do a telephone interview. It's best if you make in an person interview when you have all your paperwork and medical records in order.
What paperwork di they send you. Have you asked your Medicaid docs for an MRI. They can't deny you necessary tests for a diagonsis or treatment. Going to an ER is a good idea but you have to be firm with them about an MRI.
Contact me privately and I'll see what I can do to help.
Trudi