Carolyn, you refer to "here in BT," while my suggestion distinguishes between BT1 (the one that crashed) and BT2 (this one, which says "Brain Talk 2 Communities - Reply to Topic" at the top of the page.

If following that distinction carefully doesn't help, I suggest a Forum Jump (near the bottom of the page) to the Computers and Technology Forum, where the techs can answer your questions. I was just telling you what works for most people and for me. My second post on this thread contained all my knowledge of the subject.

Sorry,
Jaye