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Member
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Join Date: Mar 2010
Posts: 496
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Member
Join Date: Mar 2010
Posts: 496
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Quote:
Originally Posted by samp
Yes I brought it but they said there was no one there that could help me that my payments come from the payment center and they had nothing to do with it. Just called 800 number and spoke to someone again saying they do not have my bank information she said because I am not in payment status yet.
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Strange that they wouldn't still take your bank account info. Anywho, since you have a 60 status (stated in your original post) call the 800# every 2 weeks for the first 30 days. After that call once a week.
Make sure you make a note of every person you speak with & the dates you called. Keep a paper trail.
Your state may have a "backlog" and/or procedures could have changed regarding bank acct info since paper checks are no longer issued.
Hang in there. 
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