Hi Desi, Make Sure You Tell The Doctor That His Staff Is Interfering With Your Communicating With Him. If He Sides With The Staff, Dump Him, And If He Sides With You, I Betyou Will Not Have Trouble Getting Through To Him Again. Many Of These People Are Just Secretaries Or Medical Assistance And Don't Have A Clue What They Are Talking About. It Is Hard Enough To Get A Doctor Who Understands Rsd Never Mind An Aide! Hang In There And Demand What You Need. You Are Your Own Best Advocate. Joan