I've been trying to reach out, but then they tell me to reach out. So it gets frustrating when you try, and are just pushed off to someone else. I come here looking for answers while waiting. I spent over an hour writing this one post, because I wanted to deliver my entire story, and try to remember everything that I could in one post, rather than separating it out, and plus people can read the entire story. I am depressed, and just want answers rather than waiting and being pushed off.