I have had comcast for the last 4 years. 1 year before that I had adelphia and comcast bought them out. 2 years before that I had direct TV and while they were ok, it was a challenge with cloudy skies.

From day one when Comcast took over for Adelphia the quality of the service took a nose dive. I have every channel! I get every movie channel and every basic channel. I love tv! I have internet and phone thru them as well. I have had them out here year after year after year and the problems still are not fixed! im tired of this! My phone has an echo, my internet is spotty and slow and clunky for a cable line. My TV is just a mess. a pixelated mess. it switches from HD to analog at will, and from crystal clear picture to fuzzy and stuck.

I am having comcast come out ONE last time. I even have the "make it right" team involved for those last ditch customers. I am so tired of the service being spotty and haphazard. Since the choices are 1. comcast which is my ugly service now or 2. Fairpoint (which took over for Verizon) and they are constantly going bankrupt, and have been rated the WORST customer service in the land, not to mention the bad product. They also use Direct TV for a Cable provider or 3. I can break it all up and go to DirecTV as a private customer, and just unplug my phone in favor of a landline when the cell tower finally goes up. I can also use a Verizon wireless card for my computer stuff.

Anyone else frustrated with paying a great deal of money for bad service? I told DH I am going to put up a antenae and pull in the Free Channels and use Hulu and netflix. he is NOT tech savy, so he has no idea what I am talking about.

Any advice on how to get these monkeys to fix it?