I never use Internet Explorer, we use Mozilla.

When we run a virus/spy-scan, this thing pops up

BROWSER HIJACK INTERNET EXPLORER SETTINGS HIJACK. We do the scan, it gets rid of this, but ten minutes later, if I did another scan, THERE IT IS AGAIN.

It's in the registry.

We use Super Antispyware Professional.

I went to google and tried to find a way to get this thing out of my computer but it's over my head.

Oh, when we first run Super Anti Spyware, it pops up saying

"WE HAVE NOTICED THAT THIS IS TRYING TO CHANGE YOUR HOME PAGE (on IE). Allow change? Block change?

I select Block Change.

Then I run the scan.

Makes absolutely no difference. This has been there all week. No matter how many scans I do, the Hijack thing is still there.

Anyone know how I can permanently delete this Browser Hijack thing?

Much Appreciated.

Melody

I was told by a computer literate friend that besides an antivirus you need a great "maleware removal" program He told me to get Malwarebytes.... you can download it free at www.download.com it is the cnet central site. just search for the name Malwarebytes and it will be right there to download. It sure made a difference in my computer and it runs fast again too.

Hi. Thank you very much for the information.

I went to the link, tried to download the free malwarebytes program, when all of a sudden, my anti-virus program alerted me that this was a potentially dangerous program that contained adware and spyware.

It gave me the option to allow or to block. I chose block because honestly, I didn't know what else to do.

More advice is welcome.

melody

Malwarebytes is a safe program you can OK it.

Your Super Antispyware Professional is probably just on a high setting or for some reason giving a false reporting.
Some are set for high security and ask you to verify everything.

Okay, I'll give it a shot.

Thanks much

Melody

Well, I downloaded it, I ran the scan. It found over 2000 registry errors, it fixed only 100, then it prompted me to BUY IT!!! and then it said if I bought it, it would fix the rest of the errors.

I didn't buy it.

I then ran a Spyware scan and the Hijacker thing was still on my computer.

I give up.

Melody

I have never had mine ask me to buy it for it to fix anything... you did get the program called Malwarebytes didnt you? there are a couple of them to pick from and they do make you buy it to fix problems... I found that one once but now have malwarebytes and it works great