Had the same troulble two weeks ago. My son came over to help me out of my mess. He did re-install the printer. He also tried to unplug and re-plug it in. He wound up in the settings tool bar to re-install. Do you have the origional CD.? I was able to follow what he did, and the CD kind of gave the directions if you understand the termonology. Good luck ginnie: do you know there is a song out about computer misery?

along with the other ideas maybe this will help-
http://windows.microsoft.com/en-us/w...ems-in-windows

turn off pc and recheck all plugs - start it up again - then try the cd if it doesn't ask you about the printer after start up.

I guess no one read the following in my initial post.

"Well, when I didn't get the "New Hardware" option popping up on my computer, I inserted the cd rom. Went to my computer, there it was, wouldn't let me open it up."

It doesn't let me open up the printer cd.

??????????

lol

I saw that part.

that's why I posted that microsoft link -
[This tutorial is designed to help you identify and fix common printer problems in Windows, including print errors, print spooler errors, and other issues that could prevent you from printing. This tutorial doesn't cover printing problems related to specific programs. Printing problems can be caused by cables that aren't connected properly, corrupt drivers, incompatible drivers, printer settings, missing updates, and problems with your printer. ]

[Step 2: Use a troubleshooter - on this page-
http://windows.microsoft.com/en-us/w...ems-in-windows ]


I would probably try things from scratch one more time.

Turn off pc, unplug the printer from the pc, boot it up again, then shut it down, then plug the printer cable back in, then reboot and see what happens then.

if the "New Hardware" doesn't show up maybe the old file is still on the system but corrupted??

if that is the case go to add/remove programs and see if any printer stuff is there - if so remove it - then you'll have a clean slate to do the reinstall.

Did that. And I did go to add/remove programs. My printer is not there.

I'm doomed

DOOMED I SAY!!!!

rofl.

I need a life.

lol, Melody

That's what I'd be trying.

Well, now I'm really confused.

Not only is there NOTHING about my printer in the add/remove program, I went to Start, all programs and THERE IS NOTHING ABOUT MY HP PRINTER.

So how could I have installed a printer and have it work for one year, and then I unplug it and now ALL INFO pertaining to it has disappeared.

anyone???

very confusing

not sure where the old Hp stuff went..

did you try the troubleshooter on that microsoft link?

Melody, back in early June you wrote that you had 2 computer crashes in the one day... the blue screen. Do you recall that? Did you end up having to send the computer to the shop or something? I'm wondering if someone made changes back then?

Oh, I'll get around to doing that. Right now it's hitting over 90 and we are headed to 105 by Friday.

I am just concerned about not melting. I built another home made a/c. Did I show you the one that I built? If not, I'll send you the link.

You can go on youtube and type in Red Neck Air Conditioner and mine is exactly the same. I learned how to do this by watching youtube videos.

I don't have a/c in my house and all I care about is when I go to sleep and this thing works great.

My electric bill wont' kill me at the end of the month.

lol

So I'll let you know if I ever get my printer up and going.

thanks very much

Melody