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Old 09-25-2011, 03:44 PM #1
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mrsD mrsD is offline
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Join Date: Aug 2006
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mrsD mrsD is offline
Wisest Elder Ever
mrsD's Avatar
 
Join Date: Aug 2006
Location: Great Lakes
Posts: 33,508
15 yr Member
Tongue Help---Adaware crashed our internet!

Our Windows 7 laptop has a big problem!

Hubby went to do an Adware scan, and it goes online and downloads new data, before it scans. Then he hit scan...and poof...internet gone, many icons don't work...but some do.
My documents, my pictures and Word work...but any of the antivirus software won't start. Avast won't start.

We thought two solutions:

Uninstall Adaware
or
Restore to 2 days ago.

We are afraid to do anything without some input. Our son is out of town, but on the phone he suggested the restore. (there is nothing we will lose by this because nothing was saved in those 2 days.

Any other thoughts? It must have been a poor download or corrupted download creating a conflict?

He does not go to dangerous places and does not download games or other stuff.
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