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Old 10-15-2011, 05:28 PM #1
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Exclamation HELP-blocked e mail - Windows Live = help!!

Your account has been blocked
Why are you seeing this?
Someone may have used your account to send out a lot of junk messages (or something else that violates the Windows Live Terms of Service).
We're here to help you get your account back.
What do you need to do?
We'll walk you through a few steps to verify that you own the account, then have you change your password in case someone else has been accessing your account. It should only take a few minutes and then you'll be unblocked and on your way.
We've cleaned your account settings
Often customers get here because someone else has access to your account and are using it without your knowledge to send spam. To protect you and your contacts, we've removed any Hotmail auto-replies or linked accounts you may have had.
yes, someone did send a bunch of junk messages yesterday. We have tried to follow directions for Window live ID and it just goes in circles. I can fill in the info they want and press Submit and the same thing will come up
and want you to fill out the same thing you just filled out. Thanks, Doodle bug7 YIKES
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Old 10-15-2011, 10:29 PM #2
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Can anyone help Doodle bug7 with Windows Live email problems??

Doodle bug7 can you just make a secondary email account or a new one with windows live?
or use gmail.com , yahoo.com or any other free email?

Top 16 Free Email Services
http://email.about.com/od/freeemailr...free_email.htm
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Old 10-15-2011, 11:00 PM #3
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Maybe - one of these will help you?

http://explore.live.com/windows-live...ily-blocked-ui

http://www.windowslivehelp.com/solut...d-4e6e82adb846

http://mail.live.com/mail/postmaster.aspx
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Old 10-16-2011, 11:35 AM #4
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Have you tried to do a search of your email address, to see if it is listed as a spammy address?

But,
Might be easier to just make a new one and start fresh.

some other info-
http://www.justanswer.com/computer/4...l-account.html
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Old 10-16-2011, 04:34 PM #5
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Be careful about the info that any site says it needs to verify that you are the person you say you are. I just got hit with a nasty, nasty virus that overtook my computer/IP address and started (unbeknownst to me) spewing out spam to other computers.

I only found out after contacting my antivirus software provider about strange messages and a slow computer. They logged in remotely to rid my computer of the virus. They said that there is a new bug going around with two purposes:
1) to get you to give private information, then they say have software that will protect from this problem in future (they want your credit card number)
2) in the meantime (and beyond) they are using your computer to send spam


I would get a new email, share no sensitive info, and contact my antivirus co. to see if they can help you verify of you have a virus that slipped through....and if hey can get rid of it.

Good luck...I know this is a frustrating, stressful pain in the ........
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