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| Computers and Technology A general forum for discussions about computers, technology, and the Internet. If you just want to "geek out" or talk about how computers tick, then this is the place! |
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06-17-2013, 12:10 AM
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Co-Administrator
Community Support Team
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Is the Charter stuff the only antivirus program you are using?
I see they have an online scanner on the main page, have you tried it? http://www.charter.net/security Could you already be infected? Scan for viruses now: look in the center of the page for a gray box with the below wording. [ Run Charter Online Scanner now: Choose language: Accept the license terms and then click the Run Check button below. You may first see a Java popup, which you should allow. I have read and accepted the license terms] This link takes you to the accept or reject question , then you can run it. http://download.sp.f-secure.com/ols/...button=clicked After that if nothing is found, then a hard drive defrag might help speed things up. http://windows.microsoft.com/en-US/w...your-hard-disk
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| "Thanks for this!" says: | shezbut (11-26-2013) |
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