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05-19-2007, 09:14 PM
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Co-Administrator
Community Support Team
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do you have a restore disk set? Did any come with the Laptop?
Or it should be under warranty still? If so use that option first just in case it is a hard ware problem/glitch. If you download a lot of programs or get a lot of FWd emails, spam, or sign up on many websites for stuff - you may have gotten a virus of some sort. If so you might need to do a restore of your Operating system files. I was able to reorder some HP restore disks only about 18.00. But check in to the warranty coverage first.
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