Why is it always me, isn't anyone else having problems anymore?

Yesterday I got a pop up from Windows Defender (I guess) that listed a Trojan and 2 other things as high threat and going to crash my computer. Why I was trying to figure out if it was real the Norton (yeah, I know) online I have from my provider went berserk and kept showing me threats it was fixing. It got them ((I guess) but then said it was eliminsting (not quarantining) "Fake AV" so I thought the whole thing was bogus.

Computer was good so I thought all was well. Um, I think Norton ate some of my Windows? I tried to update and that could not be found. It said to restart computer so I did and now its gimpy I think (haven't done much) and still no update. Then I tried to find all the Windows stuff and found Windows Security turned off and tried to turn it on and it said it couldn't. Soooooo....

How can I find this, I don't know what commands to bring up all windows processes and what its called that I need.

I am not absolutely sure I didn't lose this stuff on my last crisis but I thought System Restore should have fixed that?

thank you , judi

There can be conflict between Windows Defender and Norton and I don't know if I forgot that and turned it on or if the Fake A/V alert was real.

I fixed my Windows Update with a little help from Microsoft.

Watch out Icehouse, I am after your job.

judi

Is it windows XP??

April 8th 2014 is the end of service updates for it..unless they extend it...I read that they provide some updates will for businesses..

I think the key word here is "conflict". Norton is a selfish and jealous program and can cause more problems than fix at times.

System Restore may be a good idea, but if it were me I would be uninstalling Norton and rolling with one of the generic, less obtrusive programs like AVG or the others that Jo has listed numerous times.

I also think that with all the ongoing software and performance problems you have had over the last year, a fresh install of the operating system from your local tech person would be a sanity saver.

Give them a call and see what they would charge, just for giggles.

No, its Windows Vista.

My sister installed a newer windows for me a couple of years ago, is that what you mean by fresh OS? I had AVG for awhile and computer ran worse, I read it can do that?

I might take it in at some point but am kind of thinking about just saving my pennies for a new one. I have to move again this summer ( church across the street emits smoke from oil furnace, not good on my poor lungs) so will see what transpires. I don't know if its dying, Facebook pages load funny, central picture will come and rest of screen remains black for a few more seconds, I don't know if that means anything or not. Also get scarey hard drive noises on occasion.

I may just go on like this for awhile and continue to frustrate you more knowledgeable people. Its doing ok right now. Just so you know, I drove a Ford Pinto for 15 years.....

judi

Yes. But, did you have multiple virus programs battling for the pole position?

I drove a VW Bus for 15 years, I understand

LOL we still have a ford pinto sitting out back & I drive a 1984 Volvo. ( turbo of course- bought it in 1999.)

I had my Pinto in Ellensburg when I was going to Central during a very cold winter. It was one of only 3-4 cars running early in the morning when the temps were 15 below zero.

Well I am dumb. I think this is what I had and I clicked on it and got the malware but Norton killed it. I am getting another pop up saying something a little different but don't click and there doesn't seem to be a problem.

https://forums.malwarebytes.org/inde...owtopic=136951

We installed our new computer last weekend. Hubby downloaded Adobe reader and VLC video player for it. And along came
QuickSeeker malware. Luckily we had Malwarebytes already on it and that took care of it. But it was shocking to have a 2 day old computer ferry in a common malware! I logged in here minutes after he added those two programs, and there were blue hyperlinks all over NeuroTalk! ACKKKKKK!

So hubby decided to get the Premium version...which we now have installed on our two older laptops and this new machine!

It can happen to anyone, anytime I guess!

Hey! I fix computers for a living, if you or anyone needs some help PM me!