My computer finally died and I bought a used Dell Latitude D830 with new hard drive and Windows 7 install from a computer shop. It has some bugs but I guess it will be ok.

It wants to update java oracle, do I need that? I looked on the site and I still can't tell what it is. I want to get rid of it if I don't need it, I don't need tricky stuff that makes things more complicated.

Also can someone tell me if this is the right site for CCCleaner? I clicked on the right where it says downloads and then clicked on free download on that
screen and got a bunch of that PUP malware stuff.

thanks, judi

https://www.piriform.com/CCLEANER

Java is a safe update.

I would get ccleaner from here: http://download.cnet.com/CCleaner/

Download button on upper left, choose free version.

Thanks, that CCCleaner worked much better.

Java update failed so it re-insalled itself or something. Do I really need it?

Computer turned itself off to avoid a crash again this AM, now it said 'system service exception'. They said they ran a diagnostics scan after I took it back in for 'bad pool header' error. Is it just going to be buggy for awhile or should I go pinch their little heads? It has stuff I don't care about, itunes, etc. Would it help if I got rid of some stuff?

I could just drive it until the electrical system fries like the last one.

judi

If you have any kind of warranty from that shop I'd keep taking it back til they fix or exchange.
It may be a internal hardware problem that is getting ready to break then you'll be stuck with another bad machine..

If it has a new hard drive then it should have a clean install of the Win 7- unless they cloned the bad drive for the install or used a bad install disk..

I's ask if it was a clean, fresh install of the Win7.
If so ask what hardware could be causing the lock/shut downs.

Something is not right - it shouldn't be doing those things

I think it's a Win7 bad installation - or funky internals going bad..motherboard, cpu ram, etc..

Thanks, my Adobe Flash crashed today. It does have a 30 day warranty (I thought it would be 6 months or something but o well) so will take it back in. I will mention the possibilities you listed so they know I talked to someone else.

judi

good luck

I thought of a couple of questions, if you are still around Jo I would appreciateyour thoughts or anyone else who has an idea.

I think it might be the Windows too, it does that annoying thing where the cursor jumps and you end up typing gibberish back two lines. My old one did that before we put Windows 7 in and then it stopped.

What I wonder is if I did it. It had 240 updates after the & install. It wasn't quite done when I went to get it so they stopped and when I turned it on at home it asked how I wanted to restart it, 'where it left off, normally and one other choice' I have forgotten. I wasn't sure what to do so just let it start normally by default. I lost 20 updates but reinstalled them successfully.

Then there was one more, I don't know if it just came or what and that one failed. I did it again and it succeeded. Then I installed Adobe Flash successfully but got Bad Pool Header error shortly after. I took it in and they said that and the jumping script (said it was mouse) was fixed. I got another Bad Pool Header after that and some time later the System Service Exception.

So did I possibly corrupt it when I didn't start it where it left off updating?
I'm afraid they are going to screw around for 30 days and then it will get bad and I'll have to pay for what has always been there but don't want to get tough if its my fault.

Also they did a diagnostics (which I had to pay $20 for) when I took it in, would that have found the other issues you mentioned?

I still have the Windows 7 disc my sis used, I guess I could re do it but it sounds pretty horrifying.

This is how it types if I don't go slow and correct it all the time:

enage grandson to do this, I wonder if I could rent one or possible buy one used?
I wish I had a te

thanks,
judi

If you don't have anything you need to save on this system yet - I would install fresh and do all the updates at one time.. just in case that is part of the problem.

Do you have the key code with the disk you have?
It will be registered to the other computer, but if you aren't going to use that old one anymore it should be fine to transfer to this newer one.

It isn't that hard to install, but is someone nearby you could call if you have ea question? Basically it asks a few questions and you click the answer and the rest is automatic for the most part..then type in the key code to authorize it.. I'm assuming it is pretty much like installing XP or any other operating system.

A dirty mouse ball or optic will cause some jumping and odd stuff.
So a wipe down might be a good 1st choice.
The typing issues might be dirty keyboard ...
there are you tube videos on how to clean those.

The hardware issue is so hard to pin down for sure...

Hi zygopetalum,

I don't use Java, in fact I am not allowed to install Java on our computer My husband works in the computer industry and has nothing good to say about Java. So, obviously you don't 'need' it

This explains what Java is:
http://javascript.about.com/od/refer...iptpurpose.htm

Thanks, I thought it was something like that, I'm not planning to do any web design in the near future..or ever.

I have free Avast, it says I have a corrupted 'rdpwd.sys.' I think thats from a Trojan but am not sure. I thought Malwarebytes got them all from the bad CCCleaner attempt.

My Firefox update failed. I haven't looked to see if I still have the key code. I hope to get them to fix it.

judi

Does this work? Or would they know how to fix the error?

*edit*