After you run the program it will bring up two files in notepad. Post two separate results here. Go to top of the notepad page on first one and click edit, then select all, go back to top again under edit and click copy. Now open up reply here and right click where you normally post a reply right click on your mouse and click paste in the place you would start typing. It should show up. Do the same on the next reply here until you have both. Hope I don't confuse you. If you need more help let me know. I can show you what it will look like

Here is part of what mine looks like. I did not include the entire file but wanted to show you what it should look like- this is FRST, The first one to post


Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 17-04-2017 01
Ran by Tom (administrator) on TOM-PC (17-04-2017 09:39:24)
Running from C:\Users\Tom\Desktop
Loaded Profiles: Tom (Available Profiles: Tom & DefaultAppPool)
Platform: Windows 10 Pro Version 1607 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: FF)
Boot Mode: Normal

Here is what the 2nd one should look like, of course again I am only showing part of the file of mine. The second notepad will be called Addition

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 17-04-2017 01
Ran by Tom (17-04-2017 09:39:44)
Running from C:\Users\Tom\Desktop
Windows 10 Pro Version 1607 (X64) (2017-01-12 02:20:54)
Boot Mode: Normal
================================================== ========

Hope this helps some. If not let me know. Tom

If you are running Windows 10 you will get a warning that it is not safe but it is. Just click advanced and allow it to run. Sometimes antivirus will also tell you it is not safe to run but again it is. I have used it many times. Tom

She might use the Private Message/PM option to send it to you.

I put it here late Saturday, what happened? It was posted but I wondered if it was too big or showed too much iinfo and would be removed? Will check back sooner this time.

Log files
 

Not sure but I never saw the log. Maybe you can send it to me in a Private Message ? Just copy and past it where you would type. I just sent you a PM so you will see my email address. Try sending it to the email address I posted in the P/M. Hang with me and we will get your computer running like new again. If you get stressed over this let me know. I will be glad to help anyway I can. Tom

Thanks, will do. I may have to run the scan again as I think it only saved the first page, will try to get it done tomorrow.

I do think those are the files I need. I will be back after I look at these files. Tom

zygopetalum, no need to run the Farbar Recovery Scan Tool again. You did just fine. Check you email and from there we can do more. It will take some time but this is the only way to do a complete clean of a PC. I will be looking for your reply in my email over the next few days. Take care. Tom

Well now I feel like that little short lady in the Poltergeist movie.. "This Computer Is clean". :D

Thanks to Tom I learned many strange and wonderous things such as how to run as an administrator, temporarily disable my Avast and I made my own restore point. :eek:

I ran Farbar Recovery tool, Adware Cleaner and Junk File Removal tool from Bleeping Computer and now its running well. I seem to have had a lot of Adware.

I was wondering why Malwarebytes had only been scanning around 80k objects when it regularly looks at 250k+, it was doing that and now is scanning more again. Does some malware disable part of it? It did that once before as well and then I think started doing more when I finally got rid of some PUPs.

Thanks to everyone and the forum as well, aside from being expensive its even hard for me to get to the computer shop with my disability and no car so I appreciate the help I get.

That short lady is Zelda Rubenstein (dont know if I spelled it right). Some files have multiple parts inside them. That may be why. Also if your main hard drive(OS) is on an SSD and not the normal HDD, the SSD drive will scan far quicker than the spindle HDD. But if you decide to defragment it. Dont do it on an SSD, it will shorten its lifespan.

And how do I tell if my hard drive is on SSD or HDD? :p

An older laptop with original drive ? - it is probably a regular hard drive.HDD
HDD - is older style has disks that spin - you might hear whirring sounds as it operates.
SSD - means solid state drive - newer technology- similar to an oversized usb or flash drive..

find hard drive info if you have Win 7- or change to your version...
hard drive. - Google Search

We just bought a new laptop from Dell. We investigated a SSD drive but they were very expensive.

In fact our laptop was quite expensive IMO and it does not have a touch screen either. It appears the core Intel chip and the RAM and HD capacity are most of the cost.

Your hard drive is not a solid state drive Judy. It is fine to defrag your drive. Tommy

Sorry I missed replying to all of this, 'Old Lady flakes Out Again!" :p

Yes, I whir so I am HDD and it probably needs to be defragged. Mrs D my laptop is an old higher end Dell and it refuses to die in spite of how much I abuse it. ;)

Zygopetalum, I would not worry too much about defragging your HDD.

As long as your computer meets your needs (all that matters) I doubt that doing a defragg would change things much.

The clear cut difference is load time. Avg boot time to windows on an SSD is few secs. On an HDD its a few mins. Because the various data to load windows is spread out over various sectors on the HDD platters

SSD and HDDs can generally be the same size if used for laptops. The main difference between the two is weight. SSD generally have lower storage capacity than the normal run of the mill HDDs. The main reason ppl use SSDs than HDDs for Windows is load time for it and other programs. Its Pro(s) is boot time, and not needing to be defragmented. Its Con(s) is its not recommended to be defragmented, as it can reduce its lifespan.