I have windows xp and a sony camera. All of a sudden my computer cannot recognize my camera. I have been downloading pics to my site with no problem and I have been using Corel Paintshop X (don't buy it) for cropping and all that. I have checked my ports, camera, run virus checks and I'm at a loss as to what to do next. The problem is with the pc as I tried my friends new camera and cable and it would not recognize that either. It says to see if the camera is turned on or connected properly and then there is another message that tells me that it cannot read the connection.

I uninstalled the Corel and even the Camera and Scanner Wizard will not download the pics. I'm probably going to do more damage cause I don't have a clue what I'm doing. Can anyone help or have any ideas? Any assistance will be greatly appreciated.

Thanks, Susan

Maybe there is something wrong with the usb port you are using. Try plugging it into another usb port and see if that helps.

so it was working and just stopped working?

any new programs or any changes made?
try the system restore if that might have happened

loose wires or connections?
{ i did manage to break my USB connector once}

Maybe delete the camera from the camera and scanner section in control panel if it is there? and let the system re install it when you plug it back in to the USB?

Hi Guys,

Thanks for the response. Yes, it just stopped working. But I must say it's been acting up for a while and I had to do a system restore to get it to connect for the past several months.... now nada. I'm going to try your suggestions tomorrow when I feel a little more fresh. Hopefully it will work, if not I'll be back.

Thanks, Susan

I'm back. But first I must tell Allen that his bug is great. I'm assuming it's a cockroach.

I have changed ports and they are okay. And there is no longer a camera to uninstall. eek! It's the connection that doesn't work with my camera or my friends. I went to the Sony website and downloaded the driver for my camera model to no avail. But I shouldn't have to do that with windows xp right? As the saying goes, I know just enough to make me dangerous.

Could all the system restores done some damage? Could I have turned something off? The Geek Squad is $150. for a dx. so I'm open to anything.
Thanks for any ideas.

Susan

and that it was a 'simple' moment?
I got a camera this summer, and found that the Mfr's program didn't work, but windows' already in machine program did.. go figger?Thank goodness for DH's! Even HE an EE had to read all FOUR manuals that came with the thing...He has NEVER used manuals before, but then, he wanted to 'play' too?

If only I could remember which buttons to push? Who knows, you mite get a pic of me by accident! - j

Kmeb is the camera/puter expert in my book, I can't figger much more than on/off and maybe a few other basics? PM her later this week as she's having possible big-time dental work tomorrow, unless that California fire stuff gets in the ways... Worth an ask, you know?