I'm having trouble accessing my Photobucket account.

I can sign in and move between each separate album that I've created. I can see all my pictures, but when I try to use them, nothing happens. I've tried clicking onto a photo and usually that photo will come up on the screen with the URL etc underneath, so I can use the picture in a post. Now the area where my photo should be is blank.

I've also noticed that every graphic/photo that I've used in posts on the board, have vanished off the site.

I've tried clearing out my cache and deleting cookies. I've restarted my computer. I've signed out and signed back in again, all to no avail!

Any other suggestions please?

anne, is your account set to private or public?

you may have gone over the bandwidth allowed. that can happen when you post a lot of pictures from photobucket on forums.

if people copy them...it takes away your bandwidth allowed

Thanx Curious.

I went in and checked, but my bandwidth did not appear to have been exceeded......(448 MB (0%) of 100 GB). I was set on Public though, so I changed the account to Private.

I'll wait a few days and see what happens. I'll be most distressed if I can no longer access it as I've saved some special pix in there in case this PC crashes on me.

As an addit, I thought I'd show you what I found in "my account"

Monthly Hits : 17730
Album Size : 76 MB (7%) of 1 GB

Monthly Bandwidth : 448 MB (0%) of 100 GB

The monthly hits is possibly related to what you were saying, 'cos there's no way that I would have accessed my photos 17,730 times in one month!

Koala, when you look under your pics do you see this under your picture?

Email & IM
Direct Link
HTML Code
IMG Code

If so, you can click on the bottom one (MIG Code) and it automatically copies the image for you. Just come here and paste it or use the add image icon if needed.

I hope things get worked out for you. I just read that the "hit" count is from direct links to your albums not when someone looks at your albums. I have 3,180 and am now wondering did I place a link somewhere? LOL

Thanx Sandy, but you may have inadvertently helped me here, because when I went to see if I had those links that you were talking about, I saw something scary!

Whenever I click onto any of my albums there's a padlock at the end of them all!

It appears that every photo or graphic picture that I've saved has been locked!

I have no idea if I've done something wrong, 'cos as far as I know I didn't lock them myself! Besides, I wouldn't know how to.


I've sent off a letter to "contact us" on the ite, and I'll wait to see if they reply or not!

Do you think it's because you made it private?

Sorry I am late getting back to you. I was uploading pics to my new album.

anne,

check your pop up blocker. is it blocking the pop ups from photobucket?

they changed their editing feature. it might be getting blocked.

can you pm me the link to you photobucket and i can check?

it's all of your photo's that this is happening to right?

i'm having my coffee...waking up.

Have sent you the link Curious, well at least I hope it's the right one!



I'm off to bed now peoples but I'll check in first thing tomorrow morning.

Thank you for your help so far.

I sent off my enquiry to Photobucket yesterday asking why I couldn't access my account. I received this message in reply :

On Tuesday afternoon, some users that typed in the Photobucket.com URL were temporarily redirected to an incorrect page due to an error in our DNS hosting services. The error was fixed within an hour of its discovery, but due to the nature of the problem, some users will not have access to Photobucket for a few hours as the fix rolls out. It is important to note that only a portion of Photobucket users encountered the problem and that no Photobucket content, password information or other personal information was affected by the redirect.

Sincerely, Your Photobucket Support Team

I still can't access any of my graphics or photos that I saved, so I opened a new account today just for limited things.

I've lost faith in Photobucket I'm afraid, and knowing that my computer was dying, I put some pix in there that I didn't want to lose. Now it looks like I might have lost them anyway unless I can work out how to access them again.

Picasa by Google has a free photo site with it-
It can find all pictures on your pc for you, and you can edit them easily if needed and also upload to the free photo site right from the Picasa program.

I use photobucket mainly for posting IMG on the forums and the Google/Picasa site for keeping my main photos.

http://picasa.google.com/