If you push Crtl/Alt/Delete that will open up the windows Task Manager.

If you see it in the list on the processes page you can try to close it that way. But don't stop the wrong thing. If your not sure might be better to use the options below.

shut down/restart the computer-
you can use the start/shut down button if it is working for you, or just use the power button or reset button if nothing else is working.

Do not go back to where the pop up arrived from.

After the restart I'd run both AV & anti spyware checkers just to be sure nothing got on it.

I know that I never clicked on any pop up (they're actually blocked on my end) and yet my entire system crashed in the blink of an eye... no warning. And, as it happened to me is not uncommon.

The number one culprit? Car dealership sites. Not what I was visiting, but still it would seem pretty tame to visit such a site.

It seems that these days, more needs to be done server-side to protect surfers, if sites want return visitors and referals. After this, I'm sure that my surfer will be limited even more so.

The last time I had a machine go completely down was the late '90s.

it reinstalls itself with as the ".dll" file that is why it keeps on coming back.

That guy probably had to go in by following the path to delete it from the main file and then run superantispy again. I like that program, have it as one of our arsenals.

more than likely, this thing came from one of those "unsafe" sites that probably use unsafe streaming or bit torrents or stuff like that...

anyways, hope you got rid of it for good....

Yeah, I hope so too!!!

Now here's another of my QUESTIONS, regarding when I get the laptop.

I now have a desktop with Internet Security Suite anti-virus and the Anti -Spyware thingee.

When I hook up the router (which I have been told has it's own firewall), and everything is all hooked up, do I have to install a different anti-virus software on the laptop?

Of course I do, (what a stupid question I just wrote).

What I mean is, because I get Verizon Internet Security Suite from Verizon (on my desktop), can I then also download it to the new laptop? Or do I have to get a different anti-virus thingee??

I don't plan on going anywhere with the laptop, just maybe on the porch in front of my house, but mainly inside my house.

If I think of any more questions (and believe me, I will), I be sure and ask. lol

Mel

I think you can use /download the same Verizon Internet Security Suite since it's most likely part of the DSL /modem/subscription.
It probably says for sure on their website, it's been awhile since I have explored Verizon Central.

I am not familiar with Verizon.

is that security suite a part of the bundled software included in their start up disc?

And I am not sure if they'll charge you for multi-licensing or not. I would call them and ask.

If the case is that you don't want to use their internet security suite, you can download all the free stuff that has been mentioned in the different threads here and arm yourself up pretty good..

No, this is not included in any bundled software from Verizon.

When I switched to Broadband service, they give you the option of downloading their Internet Security Suite for a few bucks a month. Did what it was supposed to do UNTIL I got the Antivirxp08.

Then the guy from Verizon added the Super AntiSpyware thing and so far so good.

I shall check into the ability to put it on a laptop. I'll call them before I buy any laptop.

Oh, I just ran the Super Professional Anti-Spyware thingee.

This is exactly what it said on the screen after the scan:


Trojan Dropper/Gen
Trojan Net MSV/VPS - Variant
Not Harmful Sysinternals Bluescreen Screen Saver (this had the only box NOT CHECKED) so I don't think they consider this a threat.
Rogue Malware Protector/Variant


All the trojan stuff and the rogue malware thingee had the little boxes to the left, CHECKED, so when it's checked it prompts you to quarantine and remove it.

I just clicked on OKAY and next, and it quarantined and removed the stuff.

Now does anyone know what these Trojan Dropper/Gen and the other stuff, well, WHAT ARE THESE??

Thanks much.

Melody

mel,

what your scan tells me (IMHO) is that your puter is still very infected and you have invited a lot of backdoor stuff in.

You really really really need to run a "hijackthis" and have someone look at it.

you need either a thorough system cleansing or reformatting.

At this rate, a lot of your personal info (if you have any in your computer) are compromised...

those are not good stuff that you've posted...

the trojans are bad stuff

and then you got the variant Vundos...those are nasty stuff

you are very vulnerable, I wouldn't even get on line for now....

just my humbled opinion...