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Old 12-19-2008, 04:17 PM #1
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A good friend sent me a Christmas email that has a variety of Christmas carols in it, but I got the following message when I opened the email.

....additional plugins required to display all the media on this page....click here to instal plugin.

I'm not happy simply clicking on this and downloading an unidentified program from an unidentified source. How do I find out what plugin is required and how to get it without clicking the X on this notice?

I have pictures on this email, but no sound. I do have sound on all my other emails that require it.
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Old 12-19-2008, 05:55 PM #2
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It doesn't say down at the bottom of your page, when you hover the cursor over the info?

most likely it is for java, quick time or flash..
but it would be nice to know for sure before you click it.
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Old 12-19-2008, 06:03 PM #3
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No, there's nothing there when I hover.

I updated Java yesterday so I'll go check my media player and flash to see if there are any updates available there.

Thank you for those suggestions.
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Old 12-19-2008, 07:10 PM #4
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I've now updated my Media player and also my Flash player, but the music still won't play!

What would be the chance of picking up a virus if I clicked onto the X where it says download plugin? I'm running McAfee.
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Old 12-19-2008, 07:48 PM #5
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Gosh, I don't know really, Koala. What browser are you using?

Quote:
additional plugins required to display all the media on this page....click here to instal plugin.
If this was on my screen when I was trying to play something and I'd checked all my other settings and they were in order then I'd just do it.
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Old 12-19-2008, 07:54 PM #6
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Thanks Lara, I'm using Firefox, but I suppose I could try IE.

I daresay that the plugin is probably safe.... but ....
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