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Old 06-25-2011, 09:38 PM #1
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Shocked Pharmacy won't re-fill my meds.!!!

Which, doesn't make any sense, because, I'm completely, out!?!?

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Old 06-25-2011, 11:41 PM #2
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Default

What's their reason ?
Rx expired or something?
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Old 06-25-2011, 11:53 PM #3
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Thumbs down Nope!!

Just, too soon!!

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Old 06-26-2011, 12:08 AM #4
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Lightbulb

How many days too soon?

I think you should count your fills each time now.
Sometimes shorts can occur by accident... a miscount.

Were all your meds too soon? Is it a controlled substance?
Has this happened before?

If this is a first time, I would speak to a manager and if they agree it might be a miscount, they should give you what you were shorted, this time. Typically then you will be flagged for a double count from now on.

If this is a first refill on a new RX...it is possible the wrong day's supply was entered. This would then show a refill too soon. That can be changed so it does not happen again.

Make sure your insurance has not changed. Some plans change days supply. Some retirees were reduced to 21 days supply from 30 for example.
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Old 06-26-2011, 12:28 AM #5
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Default Mrs. D,................................................ .................

I 'm not sure, how many, I'm short, but, I need to take 4, a, day.
2 in the morning, then, 2 at night. This is my only medication.
They didn't say, how, many days, too soon. They're siezure meds.
Insurance hasn't changed I'v always been on Medicaid.
Even if it was a miscount, how can they not give it to me, when, it's for siezures???

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Old 06-26-2011, 12:55 AM #6
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Lightbulb

This is how to approach this problem, then.

Take your bottle with that newest refill date back to the pharmacy and explain you are short.

They will count the days, you are short and give you the pills you are missing only... they should do this as a courtesy. It happens, people miscount.

On medicaid you'd normally get a month's supply. If your doctor wrote for a different # of tablets, that may have caused the short. Or a typo when entering the day's supply into the computer. Or a miscount. Or they ran out and forgot to give you an owe slip? There are several levels where this type of thing can happen. For a patient who has never brought a short to their attention before, a reasonable pharmacy will give you the tablets you need until the next refill date is due.
If your doctor did NOT write your RX properly, they may have to call him/her to correct that error and change the RX ..this may result in a new order and new refill number.

Seizure meds are important, and I don't know of a pharmacy that would not correct this situation in some way. You have to talk to them, and take your empty container with you when you do.
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