[karilann]

Okay...let me set the scene:
1. Been taking shots since 2002
2. Get my shots every month through Medco mail order pharmacy
3. They call me automatically every month to set up a shipment date. They always call me. I never have had to call them.

For some reason the last shipment was set up in late October. I went to look at my shot supply and had 2 left. I checked my closet where I will sometimes store a new shipment until I have room in my "shot drawer". Nothing there. So I go on line and sure enough there has been no activity since late Oct. Now it is December 15. I called them and they said they had to speak to the doctor. So I called my Doc and asked him to call them ASAP. He returned my call to let me know he spoke to them. Then I get an email stating they could not send shipment because they could not get ahold of my doc. Hmmmm. Called Medco again and the lady said everything was fine and I got the usual details on processing orders etc.
Then I get another email stating the shipment would not go out and they were mailing me forms to take to my doctor. WWHHAT?
Now it is December 26 and I leave a message at my doctors office. I call Medco again and the lady gets real snippy with me stating they have send numerous faxes to my doctors office with no response and basically I am S.O.L.
December 27 I get a call from my doc who is furious with Medco and suggests I take my pharmacy business elsewhere. He said they did not want to take any responsibility for the screw-ups. (I also noticed I got some sort of different story each time I called them.) His records show that he was in contact with them 4 times in the last 10 days.

Anyway I was out of shots from December 15 until tomorrow December 30.
I was too afraid to ask the doc what kind of trouble this could cause my system. At least it gives my skin a break from all the pokes. However; I have been feeling far more plasticity than usual. Does anyone think going off the shots for a couple weeks could create a flare or some sort of withdrawl type of symptoms?

[tkrik]

Hi Karilann! I can't answer your question as I am not on B. However, I have experienced similar things with the pharmacy when I was on C. It is very frustrating. I hope all gets resolved soon.

You can try calling your neuros office and see if they can answer your question. Additionally, hopefully someone will come along with some advice.

[SallyC]

Sheesh Karilann, what a horror story.. I can see shipments being a little late due to the season, but this is rediculous.

Sounds like someone new is working on your account and doesn't know what the **** they're doing.. Or... too many cooks in the kitchen.

I hope you get it all straightened out soon, BTW, I don't think a week of no shots would hurt, but not sure about two weeks?

[Bets]

Something is up at Medco, must be new management or process or something. I received an "unscheduled" shipment (they called to send a shipment as they usually do, but it was a week after the previous shipment) and now they have not followed up as they usually do when refill is due. I submitted an online request and they still have not followed up. For years it has been a really simple process, I wonder why the change.

[Blessings2You]

My insurance company is switching from Medco back to Caremark (again). I haven't really had any trouble with Medco, but maybe this is a good thing.